How to accept an order
Learn how to review, accept, or decline an order and start working with businesses on Makeity.
How to Accept an Order
Congratulations! 🎉 If a business selects you for a project, you'll receive a notification inside the Makeity app. Before accepting the order, carefully review all project details to make sure you can complete it successfully.
- Review the project brief
- Check the delivery deadline
- Confirm the payment
- Verify shipping details (if applicable)
- Accept or decline the order
Open Your Orders
Log in to the Makeity app and open the Orders section. You'll see any new orders waiting for your response.
Review the Project Details
Before accepting, carefully read everything included in the order.
- Project brief
- Required video format
- Content style
- Delivery deadline
- Creator payment
- Revision policy
Check Shipping Information
If the project includes a physical product, verify that your shipping address is correct before accepting.
The business will use this address to send the product.
Accept or Decline
If everything looks correct, click Accept Order. If you cannot complete the project, click Decline so the business can choose another creator.
Start the Project
After accepting, the project becomes active. You can communicate with the business, receive the product (if needed), and begin creating your content.
Best Practices
- Accept orders as soon as possible.
- Read the complete brief before starting.
- Ask questions through Makeity if anything is unclear.
- Deliver your content before the deadline.
- Maintain professional communication.
⚠ Important
Once you accept an order, the business expects you to complete it. Repeated cancellations or missed deadlines may affect your creator account.
Frequently Asked Questions
Can I decline an order?
Yes. If you cannot complete the project, decline it as soon as possible so the business can select another creator.
Can I change my mind after accepting?
Accepted orders should be completed. If an emergency occurs, contact the business through Makeity immediately.
What happens after I accept?
The project becomes active, and you'll receive any required materials or shipping information so you can begin working.
How long do I have to accept?
Orders should be accepted as soon as possible. Delays may cause the business to cancel the invitation and choose another creator.
Ready to Get Started?
Open your Makeity account, review your pending orders, and accept projects you're excited to create.
Create From Anywhere
Manage your creator account from the Makeity app
Discover new projects, communicate with businesses, upload content, track your orders and manage everything directly from your phone.
Still need help with your account or project?
Contact the Makeity support team and include your account email, order number and a clear explanation of the issue.
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