Deadlines

✨ Projects & Orders

Learn how project deadlines work on Makeity, when your countdown begins, how to deliver on time, and what happens if you miss a deadline.

Understanding Project Deadlines

Every Makeity order includes a delivery deadline. This is the date by which you must upload the required content for the business to review.

Meeting deadlines is an important part of maintaining a strong creator profile and building trust with businesses.

Review the deadline before accepting an order
Understand when the countdown begins
Plan filming and editing in advance
Upload your content before the deadline
Communicate early if a problem may cause a delay

Accept an order only when you are confident that you can complete all required deliverables within the available time.

Review the Deadline Before Accepting

Before accepting an order, carefully check the project timeline and confirm that you are available to complete the content on time.

Review:

The required delivery date
The number of videos or photos requested
The requested video length
Whether editing is required
Whether a physical product must arrive first
Any additional project requirements

Do not accept several orders at the same time unless you are certain you can complete each one before its deadline.

When Does the Deadline Begin?

The deadline depends on the type of project and the order status shown inside Makeity.

For digital products, apps or service-based projects, the countdown may begin after you accept the order and receive all required materials.

For physical-product projects, the creation period generally begins after the product has arrived, unless different instructions appear in the order.

Makeity App → Orders → Open Order → Deadline

Always follow the deadline displayed inside your order. The order status is the main reference for your delivery timeline.

Plan Your Work

Do not wait until the final day to begin filming. Create a simple plan as soon as the order becomes active.

A recommended schedule may include:

Day 1: Review the brief and prepare your script
Day 2: Prepare the location, product and equipment
Day 3: Film the content
Day 4: Edit and review the files
Day 5: Upload the content before the deadline

Delivering early gives you time to correct upload issues or respond if the business requests clarification.

Prepare Before Filming

Delays often happen because creators begin filming before fully understanding the project brief.

Before recording, confirm:

The required content style
The main talking points
The requested video format
The required language
The product features that must appear
Whether raw or edited content is required
Any words, claims or actions that should be avoided

Ask questions through Makeity as early as possible. Waiting for an answer on the final day may cause you to miss the deadline.

Upload Before the Deadline

Upload your content early enough to allow time for the upload to complete and for you to verify that the correct files were submitted.

Before submitting, check:

The video opens and plays correctly
The audio is clear
The correct files are selected
The full video was uploaded
The required file format is used
All requested deliverables are included

A failed or incomplete upload does not count as an on-time delivery. Confirm that your content appears successfully inside the order.

What to Do If You May Be Late

If an unexpected problem may prevent you from meeting the deadline, contact the business through Makeity as soon as possible.

Explain:

Why the delay may occur
What work has already been completed
How much additional time you need
Your proposed new delivery date

Hi, I wanted to update you before the deadline. An unexpected issue has delayed filming, but I have already prepared the script and product setup. I expect to upload the completed content by tomorrow. Please let me know if this timing works for you.

Sending a message does not automatically extend the deadline. Wait for confirmation from the business or Makeity Support.

Requesting Additional Time

A business may agree to provide additional time when there is a valid reason, but extensions are not guaranteed.

Additional time may be considered when:

The product arrived later than expected
The product was damaged or incorrect
The business changed the project requirements
Required information or materials were missing
A serious unexpected issue prevented filming

Request an extension before the deadline, not after it has already passed.

What Happens If You Miss a Deadline?

Missing a deadline may delay the business's campaign and affect their experience on Makeity.

Late delivery may result in:

Deadline reminder notifications
Messages from the business or Makeity Support
The business canceling the order
A negative effect on your creator rating
Fewer future project opportunities
Temporary account restrictions or suspension

One unexpected delay may be understandable when communicated early. Repeated late deliveries may affect your creator account.

Deadline Reminders

Makeity may send reminders before and after a delivery deadline. These reminders help you keep the project on schedule.

You may receive:

A reminder before your deadline
A notification when the deadline has passed
A request to upload the missing content
A final warning if the project remains incomplete

Do not wait for a reminder before beginning your project. You are responsible for monitoring the deadline shown inside your order.

Tips for Delivering on Time

Check your active orders every day
Review the full brief immediately after accepting
Plan your filming schedule in advance
Avoid accepting more orders than you can complete
Prepare scripts and equipment early
Film before the final day
Leave time for editing and file uploads
Check your internet connection before uploading
Communicate quickly if anything is unclear
Notify the business early if a delay may occur

⚠️ Important Deadline Rules

Do not mark content as delivered unless all required files have been uploaded successfully. Do not ignore deadline reminders or stop responding to the business. Repeated missed deadlines or incomplete orders may result in account suspension.

Frequently Asked Questions

When does my project deadline begin?

Follow the deadline shown inside your Makeity order. For physical products, the creation period generally begins after the product arrives, unless the order includes different instructions.

How much time do I have to deliver content?

The available time is displayed inside the order. Review the deadline before accepting and check it regularly while the project is active.

Can I request more time?

You may request additional time through Makeity, but extensions are not guaranteed. Contact the business before the current deadline and explain the reason for your request.

Does sending a message extend my deadline?

No. The deadline changes only if the business or Makeity confirms an extension.

What if the product arrives late?

Update the business through Makeity and follow the deadline displayed in the order. If the date has not been updated, contact Makeity Support.

What if the business has not answered my question?

Send your question as early as possible and continue preparing any part of the project that does not depend on the answer. Contact Makeity Support if the missing information prevents you from completing the order.

What happens if my upload fails?

Try uploading again immediately and check your internet connection and file format. If the issue continues, contact Makeity Support before the deadline and include a screenshot of the error.

Will a late delivery affect my account?

It may. Repeated late deliveries, missed deadlines or lack of communication may affect your creator rating, future opportunities or account status.

Can the business cancel the order if I am late?

Yes. If content is not delivered and you do not communicate, the business may request cancellation or select another creator.

Should I deliver early?

Yes. Uploading early gives you time to correct technical problems and demonstrates reliability to the business.

Check Your Active Deadlines

Open your Makeity account to review your active orders, upcoming deadlines and content that still needs to be uploaded.

Open Makeity Back to Help Center

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Creator support

Still need help with your account or project?

Contact the Makeity support team and include your account email, order number and a clear explanation of the issue.

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